Terms of service
Last updated: December 2025
Welcome to Sunnies Deal. By accessing or using our website, www.sunniesdeal.com.au, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our site or making a purchase.
If you do not agree to these terms, you may not use our website or services.
1. About Us
Sunnies Deal was built from real experience — not overnight hype.
For more than three years, our team successfully operated across major Australian marketplaces including eBay, Catch, and MySale under the trading name Designer Links, supplying customers nationwide with genuine designer sunglasses at outlet prices. Through these platforms, we established a strong reputation for authenticity, reliability, and outstanding customer service, sourcing exclusively from trusted, authorised distributors.
As online marketplaces evolved and platforms like Catch and MySale closed, we transitioned to an independent storefront — Sunnies Deal — allowing us to serve customers directly, expand our product range, offer better pricing, and ensure a smoother shopping experience.
Today, Sunnies Deal continues the same proven model: offering 100% genuine, brand-new designer eyewear at true outlet pricing. Our products are sourced from authorised distributors and established wholesale partners, focusing on past-season collections, retailer overstock, and clearance ranges.
Sunnies Deal is an independent Australian retailer and is not affiliated with or authorised by any of the brands we stock. All brand names and trademarks are used solely to identify genuine products.
Our mission is simple — to deliver confidence, authenticity, unbeatable value, and trusted Australian service on every order.
2. Use of Website
By using our website, you agree that:
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You are at least 18 years old or have the consent of a parent or guardian.
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You will not use the site for any unlawful purpose or attempt to disrupt or damage the website or its functionality.
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You will provide accurate, complete, and current information when placing an order or creating an account.
Sunnies Deal reserves the right to refuse service, terminate accounts, or cancel orders at our discretion, including in cases of suspected fraud or misuse.
3. Product Authenticity
All products sold by Sunnies Deal are 100% genuine and sourced from authorised distributors or long-standing wholesale partners.
Each item is carefully inspected prior to dispatch to ensure authenticity and quality.
If any product is proven not to be authentic, Sunnies Deal will issue a full refund immediately upon return of the item.
4. Pricing and Availability
All prices listed on our website are in Australian Dollars (AUD) and include GST where applicable.
We strive to ensure all prices and product information are accurate; however, errors may occasionally occur. In such cases, we reserve the right to correct the error and either cancel or adjust your order with your consent.
Product availability is subject to change. Items placed in your cart are not reserved until checkout is completed.
5. Shipping Policy
Free & Flat-Rate Shipping
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Free standard shipping on all Australian orders over $75.
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Orders under $75 incur a flat-rate shipping fee calculated at checkout.
Order Processing
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Most orders are dispatched from our Sydney warehouse within 1 business day of payment confirmation.
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Some items sourced through our wholesale partner network may require 3–4 additional business days for stock transfer and inspection.
You’ll receive an email notification with tracking details once your order has been dispatched.
Estimated Delivery Times
Australia:
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Standard Shipping: 2–5 business days
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Express Shipping: 1–3 business days
New Zealand:
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Standard Shipping: 4–8 business days
International:
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Delivery times vary by country (typically 7–14 business days after dispatch).
Dispatch Delays
Occasional delays may occur during peak seasons, promotions, or supplier restocking. Orders fulfilled through partner warehouses may take up to 3–4 additional business days.
Split Orders
If your order contains items with different processing times, we may ship them together once all items are ready. Split shipments can be arranged upon request and may incur extra delivery fees.
Tracking
All orders include tracking. Please allow up to 24 hours for tracking updates to appear in the courier system.
Delivery Responsibility
Once dispatched, Sunnies Deal is not liable for courier delays, weather impacts, customs issues, or incorrect address details provided by the customer.
Please double-check your shipping address at checkout. Orders returned due to incomplete or incorrect addresses may incur re-shipping fees.
Unclaimed or Returned Parcels
If a parcel is returned to us following unsuccessful delivery attempts or an incorrect address, re-delivery charges may apply.
6. Returns & Refund Policy
Change of Mind Returns
We offer 14-day change-of-mind returns from the date of delivery.
Returned items must be:
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Unworn, unused, and in resellable condition
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Returned in original packaging with all accessories (case, cloth, inserts, tags)
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Free from marks, scratches, or damage
Return shipping for change-of-mind is the customer’s responsibility.
Original shipping fees (including those waived for free shipping) are non-refundable.
Faulty, Damaged, or Incorrect Items
If your order arrives faulty, damaged, or incorrect, contact us within 7 days of delivery.
We will arrange a replacement or issue a full refund, including return shipping, in accordance with Australian Consumer Law.
Authenticity Guarantee
All items are guaranteed authentic. If proven otherwise, a full refund will be issued once the product is returned.
Luxury Item Verification
For select luxury eyewear:
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Each item is photographed and recorded by serial number before shipping.
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Returned items must match the recorded condition and serial code to be eligible for refund or exchange.
This ensures product integrity and protects against tampering or substitution.
Non-Returnable Items
We cannot accept returns for:
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Items not in original packaging
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Products showing wear, damage, or signs of use
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Items missing included contents
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Final Sale / Clearance items marked non-returnable
Refund Processing
Once your return is received and approved:
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Refunds will be processed to your original payment method within 3–5 business days
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You’ll receive confirmation once the refund is complete
How to Request a Return
Email our support team at: support@sunniesdeal.com.au
Include:
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Your order number
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Reason for return
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Photos (if applicable)
Our team will provide further instructions.
7. Intellectual Property
All content on this website — including text, images, logos, graphics, and design — is the property of Sunnies Deal or its content providers and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or use any content without written permission.
8. Disclaimer and Limitation of Liability
While we strive for accuracy, Sunnies Deal makes no warranties that the website or its content will be error-free, uninterrupted, or free from technical issues.
To the maximum extent permitted by law, Sunnies Deal will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of New South Wales, Australia.
Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
10. Contact Us
For any questions about these Terms, your order, or our policies, please contact us:
📧 support@sunniesdeal.com.au
🌐 www.sunniesdeal.com.au
